Terms of service

Terms of Service

Welcome to Mustafa Products. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

If you do not agree with any part of these Terms, please do not use our website.

Acceptance of Terms

By visiting our website, creating an account, or placing an order, you confirm that you have read, understood, and agreed to these Terms of Service, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

Eligibility

To place an order, you must:

  • Be at least 18 years old, or

  • Use the website under the supervision of a parent or legal guardian.

By placing an order, you confirm that the information you provide is accurate and complete.

Products & Pricing

We strive to ensure that all product descriptions, images, prices, and availability are accurate.

However, we reserve the right to:

  • Correct pricing or typographical errors.

  • Update product information without prior notice.

  • Modify or discontinue products at any time.

  • Limit quantities available for purchase.

Product images are for illustration purposes. Actual colors or appearance may vary slightly due to lighting, photography, or screen settings.

Orders

After placing an order, you will receive an order confirmation.

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

  • Product unavailability.

  • Incorrect pricing.

  • Suspected fraudulent activity.

  • Incomplete or inaccurate customer information.

If your order is cancelled after payment has been received, an appropriate refund will be issued.

Payment

We accept the payment methods displayed during checkout.

All payments are processed securely through trusted payment providers.

For Cash on Delivery (COD) orders, payment must be made at the time of delivery.

Shipping & Delivery

Delivery times provided on our website are estimates only and may vary depending on location, courier operations, weather conditions, or other unforeseen circumstances.

Please refer to our Shipping Policy for complete shipping details.

Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Customers must follow the stated return conditions and timelines to qualify for a refund or replacement.

Customer Responsibilities

By using our website, you agree to:

  • Provide accurate personal and delivery information.

  • Keep your account credentials secure.

  • Use the website only for lawful purposes.

  • Not misuse, copy, or attempt to interfere with the operation of the website.

Intellectual Property

All content on this website—including logos, branding, product descriptions, graphics, images, text, and website design—is the property of Mustafa Products or its content providers and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

Limitation of Liability

To the maximum extent permitted by law, Mustafa Products shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid by you for the relevant order.

Third-Party Services

Our website may include links to third-party websites or services for your convenience.

We are not responsible for the content, policies, or practices of any third-party websites.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective immediately upon being posted on this page. Continued use of the website after changes are posted constitutes your acceptance of the updated Terms.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts of Pakistan.

Contact Us

If you have any questions regarding these Terms of Service, please contact our customer support team using the contact information provided on our website.

Thank you for choosing Mustafa Products. We appreciate your trust and look forward to serving you.